General Data Protection Regulation (GDPR) comes into force on May 25, 2018 and will see changes to the way independent garages gather, store and use customer information.
Garages must be compliant with GDPR by May 25, 2018 or face a fine of up to four per cent of business turnover.
The Information Commissioners Office, the UK’s independent body set up to regulate information rights has stressed that businesses must prepare for GDPR compliance and meet the requirements when the legislation is enforced in May.
However, despite the looming deadline, many garages have reported a severe lack of information.
Speaking to GW, Jane Russell of Russell Automotive Centre said: “It’s been really, really hard.
“It’s been like a puzzle and I’ve been trying to get all of the information but ignorance is never a defense, so you can’t ignore the policies that are coming through.
“It seems scary because there are such big penalties but actually once you get down to the detail, it’s not that difficult.”
Watch the exclusive GWTV report below as we speak to Aslam Vaid of the Retail Motor Industry Federation to find out what GDPR means for independent garages.