Euro Car Parts now includes fitting instructions in product boxes, ensuring that window regulator replacements are straight forward to fit.
The decision to include instructions follows a high returns rate of mechanically sound window regulators.
Spotting the trend, Euro Car Parts made the commitment to reduce returns after discussions with workshops revealed that fitting window regulators was a frustrating task for technicians.
Bill Stimson, technical sales director at Euro Car Parts, explained: “Fitting window regulators requires extreme accuracy and with so many on the market, knowing the installation process for each part is impossible.
“Workshops don’t have time to fiddle around with something that should be a simple repair.
“We recognised this trend and guarantee that we will always send you the right part and by following the instructions, the window regulator will fit.”
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