Federal-Mogul launches free tech helpline for garages

Support line to deal with enquiries about installation, part number look up, trouble-shooting and technical issues

Federal-Mogul launches free tech helpline for garages
Federal-Mogul Motorparts launches new European customer call centre.

Federal-Mogul Motorparts, a division of Federal-Mogul LLC, has launched a free technical call centre for customers in several countries in Europe and South Africa.

Telephone calls can be made during regular business hours Monday to Friday.

Emails are processed and replied to within 24 hours.

“Customers demand high quality components that they can trust, and also need high levels of support when it is required,” said Marijn Staal, European trade marketing and technical services manager at Federal-Mogul Motorparts EMEA.

“The technical call centre is a quick, easy and hassle-free way of answering queries.

“From wholesalers and technicians to end users, the centre is available to all.

“If they have an issue, they can easily get in contact with our team, who will then be able to provide a solution and get them back to work quickly.”

Federal-Mogul Motorparts supplies a wide range of OE-quality products, including brake components, wipers, ignition and steering and suspension components, through 13 different brands, such as Ferodo, Champion and MOOG.

The UK and Irish technical support line is 00800 333 37256 and emails can be sent to [email protected].

Another valuable resource for customers and end users is F-M Campus, a free online learning suite.

Click ‘more details’ below to go to F-M Campus, a free online learning suite.

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