Online vehicle servicing and repair bookings is on the up

Research reveals online booking trends and average costs for vehicle servicing and repairs

Online vehicle servicing and repair bookings is on the up
Consumers increasingly favour convenience when it comes to vehicle servicing and repairs. Image: Bigstock.

The average servicing and repair cost for online bookings is £161.61, according to data from MyCarNeedsA.com, a UK price comparison website.

The figures also reveal that the average clutch job is £431.10 and the brake job is £132.11.

For timing belts the average cost is £287.91, while service jobs are £123.51.

Scott Hamilton, managing director at MyCarNeedsA.com said: “Over the last 12 months, we have seen a significant increase in jobs being booked through our site and many consumers report that the major benefit is convenience and price.

“Undoubtedly, independent garages have a strangle-hold on MOT testing.

“With the pool of repair work shrinking thanks to the boost in new car sales, garages and workshops need to be thinking about how they can attract motorists.

“MyCarNeedsA.com provides the perfect solution for garages and workshops looking to work with an online specialist, who will supply them with jobs and can provide advice and support on every aspect of digital marketing and services.

“By registering with MyCarNeedsA.com, we can provide our partners with practical solutions to all aspects of digital marketing and social media.

Poor service

“We have recently removed a large service provider from our site for consistently poor customer satisfaction.

“They were getting a significant number of jobs, but we had too many customer complaints.

“We take standards very seriously, but if garages and workshops deliver a professional service, they have a great opportunity to increase their bookings through our site.”

Only authorised repairers provide quotes for work through MyCarNeedsA.com, after a thorough vetting process and only genuine parts are used on all customer vehicles.

For further information about MyCarNeedsA.com, call 028 3833 8091 or click ‘more details’ below.

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