The DVSA has this week reflected on MOT changes which came into force in May and has said user feedback and testing service data is helping it to further improve the service.
Test recording data showed that it took some test stations longer to record defects in the first few days after the changes came into force whoever, by June the time taken to record defects returned to about the same as it had been before the changes.
The data also showed an increase in people choosing to ‘search’ for defects, likely because the structure of the new manual is unfamiliar.
Head of MOT policy at DVSA, Neil Barlow said: “This has given us useful information on what people are looking for but not finding, which helps us improve it.
“We’ve already added more similar words for common searches so when you’re searching for one word or phrase, it finds another in the manual that means the same.”
The agency has received feedback on defect descriptions which called for clearer wording in the manual and in the standards.
“We’ve reviewed this and we’ll make some minor changes so that defect descriptions better match the defects you see on vehicles,” Neil confirmed.
Ahead of the changes, the DVSA launched a “training environment” which was used by more than 12,000 testers.
Feedback has suggested that the majority found the training helpful and the DVSA has now said it will provide similar training for any future changes.
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