Watch: brand-new app tackles customer trust issues

Servicing Stop app helps technicians be more transparent by documenting every step of the job

Watch: brand-new app tackles customer trust issues
Omer's garage has been a partner with Servicing Stop for eight years.

Servicing Stop recently visited one of the longest partnered garages within its network in a video which also provides a glimpse of the company’s brand-new app.

The app aims to make the car servicing process as transparent as possible, features allow mechanics to document all aspects of the service through the use of a series of images and videos.

Areas which need extra attention can be filmed while the mechanic explains why additional work may be necessary.

Chief executive officer and founder of Servicing Stop, Oly Richmond, said: “Numerous studies have highlighted ‘trust’ as the customer’s biggest bugbear during the servicing process.

“We believe in greater transparency, as well as embracing new technology that can enhance the service experience.”

For further information about Servicing Stop, click ‘more details’ below.

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