Workshop offers win-win solution for Saab owner

Enthusiast saves a 'fortune' thanks to garage expertise and the ongoing availability of Saab Original Parts

Workshop offers win-win solution for Saab owner

Cambridgeshire-based driver, Dr David Warner feared his 15 year-old Saab 9-5 SE 2.3 litre automatic was coming to the end of its life cycle and believed he had no alternative but to switch brands.

Despite being fifteen years old, it had only covered 105,000 miles, and Andrew Ballard – Cambridge Saab Managing Director was quick to realise that any issues were actually minor and mainly cosmetic.

Despite Saab no longer manufacturing vehicles, Orio UK – the sole distributor of Saab Original Parts – ensures the continued availability of parts for all 180,000 Saabs still on the UK roads.

It meant Ballard could confidently offer to extend the life of Dr Warner’s vehicle quickly and competitively – ensuring workshop income and preventing an expensive and unnecessary vehicle replacement for the customer.

Dr Warner said: “I spoke with Andrew Ballard and when I listed all the minor problems with our car he assured me that he could fix all these if we left it with him for a week, saying: ‘I can present the car back to you in excellent condition, prepared for another 15 years of happy motoring!’ He followed this up with a very reasonable quote which we were pleased to accept.”

Saab refurbishment

A plan was devised to refurbish the car, working on a budget equivalent to that which the customer would have lost simply by driving his new car out of the showroom.

The suspension was improved with new axle bushes and a set of anti-roll bar drop links.

Suspension work was completed with a new set of alloy wheels, which, on special offer, were cheaper than refurbishment of his old wheels, the brakes were cleaned and new pads fitted to ensure high performance.

Interior bulbs were replaced, including the tricky gear selector illumination and a brand new SID unit was installed.

The Saab bodyshop repaired a small amount of corrosion in the wheel arch, the mirror covers were re-sprayed and the car was given a full buff and polish.

Next day parts

From its new UK-based parts delivery centre, Orio UK offers a diverse selection of parts available for next day delivery.

Everything from service kits, brakes, springs and suspension through to seatbelts, airbags, filters and batteries are all readily available.

Products also include over 100 crash repair items such as bumpers, lighting, sheet metal, mirrors and grilles – unlocking significant business for bodyshops.

The extensive range covers most Saab models over the past 15 years including 9-3, 9-5 and 9-5 new generation models.

Andrew Ballard said: “With Orio UK we still get the same great service. They are passionate about what they do and consistently deliver on promises.

“It gives us and Saab customers complete reassurance that parts will always be available and there is continued support for the huge number of vehicles still out on the road.

“Parts supply is excellent and the move to extend the warranty to three years or 24,000 miles makes original parts an even more obvious choice.”

For more information or to locate your nearest Service Centre, follow the ‘More Details’ link below.

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