Customer’s VW Golf stolen from MOT test bay at Halfords

Thief pushed technicians out the way during the test and made off with car but there's no CCTV, claims owner

Customer’s VW Golf stolen from MOT test bay at Halfords
The VW Golf was stolen from Halfords Autocentre in Rochdale, Greater Manchester. Image: Google Street View.

The owner of a Volkswagen Golf was left horrified after leaving the car at Halfords Autocentre in Rochdale, Greater Manchester – only to be told that her car had been stolen mid-test.

Emma Shepherd had left her car with the fast fit at 12.35 but received a call later that afternoon from branch technicians who said her car had been stolen.

She said: “I am just really shocked and thought it was all a joke at first.

“It was stolen off the MOT test bay whilst in their possession and they have got no CCTV.

“It is quite shocking.

“I got a call from Halfords at around 2.20pm.

“Awful news”

“They said they had some awful news.

“I thought the car had failed its MOT but they said the car had been stolen.

“I just could not believe it.

“They said they had rang the police and I was told to come down as soon as possible.

“Apparently the person came into the test centre and into a work yard, pushed a mechanic out of the way then jumped into the car and nearly ran him over as he stole the car.

“The police have been in touch and I have given them an account.

“Apparently a mechanic was injured too.

“I have been told it was having its MOT at the time and the keys were in the car because they were testing emissions.”

Emma’s car had her youngest child’s pram and car seat inside, as well as an iPod.

She has now contacted the chief executive of Halfords to complain.

Home Page Forums Customer’s VW Golf stolen from MOT test bay at Halfords

This topic contains 9 replies, has 2 voices, and was last updated by  paul knights 5 months, 3 weeks ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #153549 Reply

    symon

    If the story is correct ,Halfords have nothing wrong ,yes I would be fuming but what do we do as mot tester carry a gun when doing and mot .

    #153551 Reply

    jim walker

    For once I don’t know what Halfords could have done to stop this happening apart from closing and locking all the doors each and every MOT which is just not practical. The scrote was clearly willing to challenge or tackle the mot tester so perhaps we should issue testers with large iron bars with spikes on to defend themselves!. as for cctv . do we really want to be watched every second of the day ? and what good would it have done ?

    #153571 Reply

    mercedes

    did not have cctv cameras in there place come on i am a 1 man band and even i have cameras its part off your insurance these days

    #153595 Reply

    Rob James

    DVSA rules state you are not allowed to record cctv images of an MOT test, only a direct unrecorded feed to a viewing area is acceptable.

    A clearly identified weatherproof public waiting room or area from which the whole test can be directly observed without interruption, except for road testing (room for 2 seated people is considered sufficient)

    A mirror or camera relayed images may be acceptable if all parts of the test can be observed as it would from an enclosed viewing area with window. Consideration should be given to the quality of image produced during variable light conditions.

    The use of recording equipment (CCTV) is unacceptable – the observation room or area should be identified by a notice and floor markings if applicable. There should also be a notice in reception indicating the presence of a viewing area.

    https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/222614/Req_for_Auth_common_classes_1211.pdf

    #153594 Reply

    Rob James

    You are only allowed to use camera relayed images as a direct feed to a viewing area from the MOT bay, you are not

    allowed to record an MOT test.
    From DVSA requirements manual
    A clearly identified weatherproof public waiting room or area from which the whole test can be directly observed without interruption, except for road testing (room for 2 seated people is considered sufficient)

    A mirror or camera relayed images may be acceptable if all parts of the test can be observed as it would from an enclosed viewing area with window. Consideration should be given to the quality of image produced during variable light conditions.

    The use of recording equipment (CCTV) is unacceptable – the observation room or area should be identified by a notice and floor markings if applicable. There should also be a notice in reception indicating the presence of a viewing area.

    https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/222614/Req_for_Auth_common_classes_1211.pdf

    #153950 Reply

    joe digney

    got to agree halfords were not to blame and no we cant record mot

    #154188 Reply

    Eddie Bamber

    Why complain to the Chief Exec of Halfords ? It’s not their fault.

    #154413 Reply

    Steph Savill

    I assume that Halfords have liability insurance to cover this eventuality. After all the car was in their care at the time so it’d be unreasonable (as I see it) to expect the car owner to bear the loss claim excess.

    #154912 Reply

    paul knights

    did it pass

Viewing 9 posts - 1 through 9 (of 9 total)

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