Family say meet and greet firm lost their car

Owners eventually reunited with their car 35 days after returning home from holiday but found it to be vandalised

Family say meet and greet firm lost their car
The Peugeot 3008 turned up 35 days later on an estate in Manchester.

A family has accused a meet and greet firm of losing their car after they returned from holiday to find it missing.

The family say it wasn’t until the £6,500 Peugeot 3008 turned up 35 days later that Manchester Airport Parking Services Ltd accepted it had been in their possession.

However, when owner Arthur Morris went to pick up his car he said it had been trashed and vandalised.

Photographs show dents in the roof, a broken wing mirror, a key scratch down the driver’s door, two flat tyres and damage to the bumper.

Arthur said: “To see our car like this is so sad.

“The whole thing has been a nightmare.

“The car’s trashed.

“But for them to tell me for a month they didn’t have my car and that they’d never had it and then to find it in this condition is outrageous.

“The meet and greet worker who met me there said they would have left it there in a rush intending to move it to their compound but then it got lost.”

Rebecca and Arthur Morris say they left their car with the firm, which is not affiliated with Manchester Airports Group, on May 24, before flying with their three children to Turkey for a two-week holiday.

On their return, the couple claim the firm told them that they couldn’t find the car or the key.

A firm spokesperson told Manchester Evening News: “Regarding Mr Morris, they booked their meet and greet service with our company, and their vehicle was scheduled to be collected by one of our drivers on the May 24, however after liaising with the police and looking through our records, it appears according to system that we did not collect the vehicle and the customers may have contacted a different meet and greet service on the day.

“However we are still cooperating with the police as the investigation is still ongoing.”

35 days after the family landed, Mr Morris, 43, said: “They called me and admitted they had it.

“But for days and days they have been saying they never had my car.

“It’s unbelievable.

“I want to warn other people about this.”

Police say enquiries are ongoing.

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