Reply To: BMW dealer fails to spot fault code during full service, owner reports

Home Page Forums Discussions General independent garage chat BMW dealer fails to spot fault code during full service, owner reports Reply To: BMW dealer fails to spot fault code during full service, owner reports

#157049
Peter Miles
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I would have expected any software updates to have been loaded but fault codes? Easy enough to check for them but if the vehicle was running well at the time and any faults were historic how much time would the customer expect to pay for further investigation of a problem which wasn’t even current? We all know that fault codes are not always necessarily cause for concern
Obviously in this case it later caused him to breakdown but if it hadn’t would he have been pleased to pay £200 or so for looking into a fault code to then be told it was nothing to worry about?

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