Reply To: DIY car repairs on the rise but drivers end up paying £170 to fix their mistakes, study shows

[Ken Ashton]

We had an incident whereby a customer took their vehicle to the main dealer for a service and it came back with a note on the invoice saying it needed a headlamp bulb . Querying this they were told that it wasn’t “part of the service” to fit one ! So the gentleman bought a bulb from us to fit himself ……..incorrectly ! We subsequently had the car for MOT and had to refit the bulb the make the pattern right .