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April 10, 2019 at 5:25 pm
#174830
Guest
Yes we have had the same experience hundreds of times. Don’t think you are winning the battle though because if and when you get the customer convinced, the dealer will try to devalue the vehicle at sale time because it has not been dealer serviced.
The motor industry has far more than its fair share of crooks, poorly or untrained people and plain idiots. It urgently needs to get its act together or there wont be any independent or small dealers and the customers choice will disappear.