Reply To: Opinion: Block Exemption is useless if motorists are unaware of it

[Ben]

I was recently in a Porsche dealership collecting parts for a job we were doing and overheard one of their salesmen completing handover of a new vehicle. Having been in sales for years prior to working in my family run garage, I took great interest in what he was saying. I was quite surprised to hear him emphasise very strongly that the owner should only bring their Macan to the main dealer for servicing as using an independent would ‘probably’ void their warranty, not least because they could not guarantee that OEM parts would be used and after market parts were inferior (I laughed a little given as I was there for OEM parts), he then went on to say that using an independent for servicing would also de-value their vehicle when they came to sell it not only privately but also to a dealer even if it was carried out by a ‘so-called’ specialist.

The pitch came from him very fluently and was clearly ingrained (whether by himself or from the top down), either way, it’s toxic and given Block exemption, should be banned.