Reply To: Opinion: Block Exemption is useless if motorists are unaware of it

[njw]

I own and run an independent. Servicing is an issue that can be resolved. The biggest ring fence for me now, as mentioned above is the diagnostics that we cant get into, despite having 3 different pieces of equipment. This is their new “servicing” scam as far as I am concerned. Keeping the customer close by not allowing us access, thus stopping the customers choice as to where they go for repairs. Its just wrong