Reply To: Video: Renewed counterfeit parts warning as IGA advises against customer-supplied parts

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#178236
Colin Simon
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We recently had a BMW X5 owner wanting me to fit rear air springs he had sourced from the internet. Wanting a bit of clout added to my “We won’t do the job reply” I called my insurance broker. I was told not to fit customer supplied components as it is not possible for me to know the provenance of said items. Fitting components of which, as a professional supplying a service, I could not guarantee their quality would make me liable in the event of failure. I was able to quote this to my customer who promptly binned his unbranded “ditch finders” and allowed me to source through our usual motor factors.

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