Reply To: EXCLUSIVE: Garage speaks out following “hard-hitting” Trading Standards sting

[Peter Miles]

What we can’t tell from this article is what was actually on the car at it’s age/mileage. Where things like the fuel filter, timing belt (if fitted) and plugs due to be replaced or not? Was any previous service history available (that’s always the first thing I ask for from a new customer)?
But I do think the whole fixed price for a particular “style” of service is crazy. My customers get what is DUE on that service along, obviously, with any extra work found to be needed like pads, discs or suspension parts for instance.
And I totally agree with prof h above.