Reply To: EXCLUSIVE: Garage speaks out following “hard-hitting” Trading Standards sting

[Mike]

When these cases crop up, however large or small, even just a customer suing a garage or a garage suing a customer for non payment caused by some argument over the bill or whatever, largely the court ( district judge ) comes down on the side of the customer. Largely this is because, IMO, he, the district judge , knows nothing about the subject, the ins and outs of the job / repair etc…only what he’s been told by usually a very over-egged case put forward by the customer. Let’s face it, how many district judges knows the ins and outs of car repair etc…but he does know about about being a customer /consumer.. like millions of general people.
You have to have a rock solid case to win over ‘poor’ customers / consumers these days who expect everything for next to, or even, nothing !