Reply To: Opinion: Saying no to customer supplied parts is right but only in 99 per cent of cases

[pete]

if you wont fit my parts, bought to ensure garage isn’t ripping us off with dodgy pattern parts and a better price, then we will go elsewhere or simply DIY. Stop throwing your toys out of the rpam and remember the customer is always right. The only question is do you want to earn any money, or not? Half a job is better than no job.