This topic contains 6 replies, has 2 voices, and was last updated by harold 5 months ago.
January 4, 2019 at 8:02 am #168877
Mike Ruff, GW editorKeymaster
Euro Car Parts has confirmed that Andy Hamilton has been appointed CEO of the ECP Group, replacing Martin Gray.
Sukhpal Singh Ahluwalia has also resigned from his positions as a director of LKQ Corporation and as executive chairman of its Euro Car Parts (ECP) subsidiary in the UK. Sukhpal founded a company forty years ago that eventually became Euro Car Parts.
[See the full post at: Euro Car Parts confirms leadership changes]January 4, 2019 at 1:17 pm #168895
Lets hope these changes bring back the old Euro Car Parts where customer service was excellent and the managers were good over the past few year our local branch has been terrible. No staff training and the only thing that mattered was there profit. Customer service has gone out of the window, wont do any credit notes unless you have rang them 50 times. I could go on and on they are terrible.January 4, 2019 at 2:39 pm #168897
as above we stopped using local branch as they are inept beyond belief,plus they sell parts to anybody at whatever price they feel like,shame because they have good stock levels
as we were told at school must try harder!January 9, 2019 at 9:17 pm #169097
We the trade have put Euros where they are to date fact loyalty over many years, my customers can now buy parts, “click and collect” cheaper,at least £10 in some cases than I can buy them trade, I will never ever buy from this totally unloyal bunch of idiots ever again Euros now only interest in the motor trade lies solely with Kiki fit F1 Halfords etc they are not interested in the people who put them on the map disgusted doesn’t come close!!January 10, 2019 at 9:55 am #169134
Did a quote for a customer on brakes all round with parts from Euro. Cust came back with prices from euro on one of these Discount codes. I wasn’t even close, lost the job ,customer and Euro lost a customer. they would not move on the price “Buy online” was the answer given to meJanuary 12, 2019 at 5:59 pm #169317
As above …. customers service to the trade is appalling. wrong parts more often than not and no price consistently. Public and buy parts cheaper than we can in the trade and the local branches wonder why we use them less and less .January 22, 2019 at 1:12 pm #169747
We are a major user of Ecp parts through fleet and private contracts, we are very disappointed at the way they have moved to only stock their own owned parts that are very poor quality, ie; starline, Eicher,Rtx,crosland.
The parts are really substandard and defies logic how they gained oe type acceptance.