This topic contains 32 replies, has 3 voices, and was last updated by Norma Fitzpatrick 6 months, 2 weeks ago.
September 14, 2018 at 12:03 pm #164076
Mike Ruff, GW editorKeymaster
A new campaign has been launched by an independent garage owner in protest against fleet companies that refuse to pay normal hourly labour rates and,
[See the full post at: Independents unite to “say no to cheap fleet work”]September 14, 2018 at 12:37 pm #164100
COUNT ME IN AS A VOICE, WE HAVE SUBMITTED OUR TERMINATION NOTICE TO OUR FLEET WORK SUPPLIER (1LINK) FOR NEXT YEAR ON THE STRENGTH OF THIS ISSUE !!September 14, 2018 at 12:43 pm #164102
Very true, they try it on and take around 70 to 90 days to pay accounts.
Then we dont pay for oil door locks and all else,or pay waste disposal a joke.
We binned some big names and moved away from them years ago, its called taking the piss.September 14, 2018 at 12:50 pm #164103
BISLEYSeptember 14, 2018 at 12:53 pm #164104
Count us in too. We left 1 link after one year. It cost us dearly!
Costly to join, their labour rate was a joke and complicated to use their invoicing process.September 14, 2018 at 12:54 pm #164105
I had an enquiry once to joint a fleet network to which I declined. It would be a case of the ‘tail wagging the dog’ when it came to doing a quality job, in a decent time allocation.
Any fool can work for next to nothing was my thoughts.September 14, 2018 at 12:59 pm #164106
dc motor engineers manchester
COULDNT AGREE MORE. I DONT SUBSCRIBE TO ONE LINK FOR THAT VERY REASON. ALL DAY WAITING FOR AUTHORITY FOR REPAIRS AT UNSUSTAINABLE RATES AND IRATE CAR OWNERS WONDERING WHY THERE CAR IS NOT READY AND THEY HAVE TO PICK CHARLIE UP FROM NURSERY AT 3PM AND YOU HAVE HAD MY CAR ALL DAY. GOT AWAY FROM THIS FLEET HEADACHE YEARS AGO AND DONT MISS IT ONE BIT. MUCH NICER DEALING WITH THE PUBLIC DIRECTLY DOING A THORUGHLY GOOD JOB FOR A FAIR PRICE.September 14, 2018 at 1:09 pm #164107
Hi I have been working on fleet for over thirty years and yes your rite we are under valued and the company’s to blame are 1Link, Halfords who are charging fleet £25.00 per hour Kwik Fit, so what chance have we got if these company’s under value their service I think we all know who give the best serviceSeptember 14, 2018 at 1:23 pm #164109
m j kirkham
this is the best news ive heard for years
we stopped doing fleet work over a year ago and dont missing
what they pay in labour rate wise was an insultSeptember 14, 2018 at 1:29 pm #164111
We gave up One link 5 years ago best thing I have ever done.September 14, 2018 at 1:42 pm #164112
before I retied most of out work was fleet work it paid the bills and the outer was the icing on the cake.
1 link provide as will british gas vans in all London money for old ropeSeptember 14, 2018 at 1:56 pm #164113
2-8 watts lane
teddingtonSeptember 14, 2018 at 1:57 pm #164114
Hi we are a very large fleet we work with all garage that has been inspected by our team, Our rate that we pay to suppliers is £45.00 plus VAT AS for parts we will not pay more than + 25% of our suppliers are paid within 14 days,We have a good network of independent Garages we do not deal with Halfords or Kwik Fit and we use 2 tyre suppliers in the UK. We have over 1900 cars 1100 Trucks Artics,8Wheelers,6 Wheels,4 Wheelers 900 VANS in the UK,3500 in France,2000 in Germany,1200 in EIRE the rest of Europe 5600 mixed and we are a private Scottish Company we deal with Governments all over Europe and will be doing more after MARCH 2019.September 14, 2018 at 1:57 pm #164115
Hi we are a very large fleet we work with all garage that has been inspected by our team, Our rate that we pay to suppliers is £45.00 plus VAT AS for parts we will not pay more than + 25% of our suppliers are paid within 14 days,We have a good network of independent Garages we do not deal with Halfords or Kwik Fit and we use 2 tyre suppliers in the UK. We have over 1900 cars 1100 Trucks Artics,8Wheelers,6 Wheels,4 Wheelers 900 VANS in the UK,3500 in France,2000 in Germany,1200 in EIRE the rest of Europe 5600 mixed and we are a private Scottish Company we deal with Governments all over Europe and will be doing more after MARCH 2019.September 14, 2018 at 1:58 pm #164116
Count me in too
Three years ago I stopped working for a fleet company who spent 100 k
We realized that we became busy fools
Will not work for them.September 14, 2018 at 2:00 pm #164117
we gave up fleet work years ago we only do paying custmersSeptember 14, 2018 at 2:42 pm #164118
This is nothing new to us we have been telling this to people for many years – we would not be dictated to by fleets and have Pooh poohed for doing so by Garage networks – we only charge one rate and everyone pays the same and we will NOT fit any parts supplied by anyone else – why would we when our ramps are full by full paying customers – let the main dealers do the cheap work !September 14, 2018 at 5:30 pm #164135
I’ve never done fleet work. A few years back we were offered some but looking at what they would pay (and guessing that they be slow payers!) at which the chap on the phone got quite huffy saying “Didn’t I want more work?” As I work 6 days a week and, more often than not 7, why would I want anymore to do at a loss?
Incidentally the same thing applies to warranty companies. I won’t work for them. I bill my customer and let them sort it out with the warranty firm.September 14, 2018 at 7:12 pm #164136
I absolutely agree with this, good rates of pay for good work.September 14, 2018 at 7:33 pm #164137
Feel free to join the facebook page in the link at the top of this article guys, you will learn a lot more about the way these companies work, the issues people have experienced when trying to cancel and a lot more…… just remember the ‘say no to customer supplied parts’ facebook page started of just like this did and it is snow balling into a monster.September 15, 2018 at 10:39 am #164139
We no longer do warranty work for same reasonsSeptember 15, 2018 at 11:03 am #164140
I agree fleet management companies try to dictate terms, we control how much we take on snd when we take it. I’ve had several vehicles removed from my site because I’ve not accepted the terms for that particular job but on balance most of the work we get (largely servicing) is easy money. We have also gained private customers eg:family members or friends by giving a good service to the fleet users, with more and more private car users signing up to personal finance packages I think we will only see a increase in volumes from fleet management companies but agree collectively eventually fleet management will be forced to increase terms otherwise they’ll only end up with the likes of Halfords or fast fit centres turning out substandard work.September 15, 2018 at 3:06 pm #164143
I don’t think private users will be offered maintenance inclusive packages & with regards to gaining private work derived from Fleet work, I’ve not received much private work via this method in 20+ years of dealing with the Fleets !!
Following on from 1Link comments, I don’t know if any of the readers know of the ‘rebated’ scheme I’ve had to subscribe to with 1Link, this is where despite all the Fee’s we already pay to them we get an Invoice now from the Fleet operators for 10% of the Invoice value which adds insult to injury !
The latest 1Link stunt to gain more revenue from repairers is by offering exclusive access to electric vehicles, I clicked on the application link & lo & behold there is another full annual fee to pay on top of the £400+ we pay already !!September 17, 2018 at 11:02 am #164142
The problem is 1Link they charge for directory entries,cars,vans,commercial,all separate then charge extra for customer feed-back, booking fees,fleet discounts .it seems never-ending so any profit is quickly swallowed up.I am seriously thinking of dropping them soon as well.Small independent in DorsetSeptember 17, 2018 at 1:46 pm #164167
I have owned and run Blue peter Garage for over 10 years and will not carry out fleet work due to the fact that these companies will not pay a fair price for works carried out. Whilst fleet work can help some garages, we would rather carry out retail work and keep our customers happy. I think fleet companies may have to re visit the amount they pay garages. The problem will always be that there will always be someone that will carry out the work at these low prices.