More common mistakes garages make when responding to customer reviews

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  • #201904 Reply

    Automotive consultancy firm, Fourmative is continuing its short series on common customer feedback mistakes with four more tips for garage owners. Exp
    [See the full post at: More common mistakes garages make when responding to customer reviews]

    #201952 Reply
    Meat-Head
    Blocked

    There are companies that dont have a telephone number
    (Xero accounting people) for a start, or some companies
    That just use faketube and fakebook as their contact details

    Often seen company van with just a company name no address no phone number
    No website, no DK profile etc.

    You tried getting hold of these companies to say something, very difficult.

    As for feedback often find Tweet a company instead of taking it onboard just block you.

    For example the motorombdusman service, nothing nasty and blocjed me
    Same with Delphi and all the Bosch automotive folks.

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