The Independent Garage Association (IGA) has warned it’s members of a reoccurring tyre scam which has most recently hit Manchester.
The scam involves a payment made over the phone for tyres, which are subsequently collected, often by a local taxi firm.
A Van was used to collect the tyres in the Manchester case.
An IGA spokesperson said: “It is your responsibility to ensure you are taking the proper precautions when conducting card transactions over the phone, as your protection is significantly reduced if you don’t follow the card processing rules, which can lead to a chargeback some weeks later if the card turns out to be stolen.
“This has been an issue that we have been aware of for a number of years – we have reported it in bulletins on a number of occasions, and it is a regular feature of our member events.
“Never put tyres in taxis”
“Whenever and wherever it appears, it remains largely unchanged, and one simple rule still applies – never put tyres in taxis.”
Where transactions over the phone are necessary, Barclays bank recommends businesses obtain the card number, card expiry date, card security code, cardholders full name, address and phone number.
In addition, the delivery address and name of the person receiving the goods should be noted, along with the gross transaction amount.
The IGA added: “As a garage, a credit card payment over the phone should be very unusual, and should immediately put you on your guard.
“When dealing with CNP transactions, make sure you don’t let the cardholder pick up goods in person.
“If they pay by phone and come to collect the goods, you need to cancel the transaction and carry out a Card Present transaction instead.
“This means that you must never give the goods to anyone who claims to be collecting them on the cardholder’s behalf, like a taxi driver.”
IGA member can report suspicious activity, to the IGA Member Helpline on 0845 305 4230.
For further information about the IGA, select ‘more details’ below.
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