The website for the ‘Right2Choose’ campaign has been updated to help consumers understand the issues surrounding where they can take their vehicles for service and repair, particularly when it is still within the warranty period.
There are helpful hints for motorists on how to choose a garage and a ‘garage finder’ tool which, it is hoped will contain a comprehensive list of independent garages right across the UK. There are also links to the Motor Codes and Bosch Car Service websites – the two OFT-approved garage schemes.
The technician accreditation scheme run by the IMI is also highlighted whilst much is made of the need for motorists to look for garages who employ suitably qualified technicians. Garages are also reminded of their responsibilities to provide consumers with good service, appropriate quality parts, and trained staff.
Right2Choose is managed by the IAAF, on behalf of the independent companies and associations in the aftermarket, and the new website is seen as a welcome step forward by IAAF chief executive Brian Spratt.
“With Vehicle Assemblers and their dealer networks attacking the servicing market and concerted action from the SMMT and NFDA announced just last week, this new, bright and lively website will prove to be a valuable tool for the independent sector,” said Mr. Spratt.
Right2Choose was established with financial support from a group of individuals and companies in the independent aftermarket who were concerned that consumers were unaware of their real options in choosing where to service and repair vehicles under warranty.
The website address for Right2Choose is: www.right2choose.org.uk