The Motor Ombudsman commemorates International Women’s Day

The automotive dispute resolution provider conducted Q&As with women to encourage more into industry

The Motor Ombudsman commemorates International Women’s Day
The Motor Ombudsman is unveiling a new series of short interviews with women ahead of International Women's Day

The Motor Ombudsman, the automotive dispute resolution provider, is commemorating International Women’s Day today (8 March), a global event celebrating the achievements of women, by unveiling the new ‘TMO Talks To’ interviews feature on its website.

The online section is made up of a series of short Q&As and has been designed to give readers a unique insight into the roles of the people that work within The Motor Ombudsman’s nationwide network of businesses, and the steps being taken to encourage more women into the service and repair and vehicle sales sectors.

These businesses are accredited to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice.

Going forward, the ‘TMO Talks To’ page will be open to any individual working for a business that is accredited to a Motor Ombudsman Code of Practice.

Initially opened to female staff members to mark the annual occasion, they touch on subjects including why the interviewees, such as company owners and the UK’s youngest MOT tester, enjoy working in the automotive industry.

Interviewees also touch on their career highlights to date, the steps that their organisation is taking to encourage more women into the motor trade, as well as the benefits that they enjoy from being signed up to The Motor Ombudsman.

Furthermore, the articles showcase effective initiatives that have been introduced by garages to help
make female drivers feel even more at ease when visiting them, such as networking events, short courses
on car maintenance, informative talks and having female technicians on hand for customers to talk to.

38 per cent of women felt intimidated by visiting garages

A poll of 1,000 drivers conducted by The Motor Ombudsman previously showed that 38 per cent of women, versus just over a quarter (26 per cent) of men, stated that they put off taking their vehicle to a garage when they suspected a fault as they felt intimidated.

In addition, nearly a third (29 per cent) of female drivers, compared to only 17 per cent of their male counterparts, said that they were embarrassed that they could not understand what the fault was.

Similarly, about a fifth (21 per cent) explained that they were not confident about their knowledge of cars.

Bill Fennell, Chief Ombudsman and managing director of The Motor Ombudsman, said: “We receive many great reviews on our Garage Finder from satisfied customers that have visited businesses which adhere to our Codes of Practice.

“However, with this new feature, we wanted to put some of the individuals in the spotlight who are working tirelessly behind the scenes to help deliver these positive experiences that today’s motorists up and down the UK are looking for.”

Find out more about The Motor Ombudsman and its work with women to encourage them into the service and repair and vehicle sales sector by clicking ‘more details’ below.

Have your say!

0 0

Lost Password

Please enter your username or email address. You will receive a link to create a new password via email.