A1 Remote Diagnostics helps garages tackle complex faults on modern vehicles

Remote services slash workshop wait times

A1 Remote Diagnostics helps garages tackle complex faults on modern vehicles

A1 Remote Diagnostics has seen a surge in demand for its services. This rise is attributed to their ability to significantly reduce the time a car spends in the workshop for repairs.

Modern vehicles are becoming increasingly complex, making it difficult for technicians to diagnose problems and access manufacturer-level secure systems. This can lead to simple tasks, like resetting a service light, taking days as independent garages feel that the only option is to take the vehicle to a main dealer.

A1 Remote Diagnostics offers a solution for independent garages and bodyshops. By combining remote diagnostics, mobile ADAS services, and specialist equipment, they can help workshops complete jobs much faster.

An example comes from Leo Jayawardena at Ansam Autocentre in Croydon. Faced with a faulty lane assist system on a Peugeot, Leo contacted A1. Through remote diagnostics, A1 identified a camera issue and helped Leo source a replacement. Once fitted, A1 remotely configured the new camera using Peugeot’s official diagnostic system, something Ansam lacked. Finally, an A1 technician arrived on-site to calibrate the camera dynamically.

This entire process took just over an hour, compared to a potential week at a main dealer. A1 estimates this not only increased Ansam’s profit margin but also allowed them to return the car to the customer much faster.

A1 argues that as more complex cars come out of warranty and enter the independent repair market, workshops will need solutions like theirs to efficiently service these vehicles while offering a way for garages to keep these jobs in-house, saving time and money for both the workshop and the customer.

To learn more about A1 Remote Diagnostics, please click here.

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