Autoelectro enhancing web support

Autoelectro enhancing web support

Autoelectro’s team saw good gains with both new and existing customers at the recent AutoCare conference.

A cornerstone of the Autoelectro package is their extensive support services. These are available to motor factors and garage technicians alike and have become increasingly important as the range of starters and alternators fitted, along with the demands placed on them by modern vehicles, have continued to escalate.

Customer Support Partner Andy Varley was busy throughout the day conveying some exciting current and future enhancements to the Bradford-based specialist’s technical support. With garage technicians increasing their reliance on web applications in recent years, Autoelectro have made investment to continue to expand the depth of detailed technical information available on their site. Fitting instructions are also now included in all product boxes to save valuable technician labour time and to minimise the risk of fitting issues.

Several more GROUPAUTO members joined those who have switched to Autoelectro in recent years; commitment to customer support, range extension and stock availability were cited as the most common reasons.

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