Non-account holders can now by Autoelectro parts more easily, the rotating electrics specialist has announced.
Autoelectro UK sales manager, Nick Hood, conceded that the COVID-19 pandemic had created a surge of online sales, meaning Autoelectro’s website had to be ready to cater demand – from new and existing customers.
He said: “Obviously, we think everyone should have an account.
“However, in reality, we know this will not be the case.
“We have recently added a feature to allow online sales for customers who don’t have a credit account with us.
“Within a few minutes, they can access all the information needed to ensure they make the sale – product information, price etc – and without any delay.
“There’s no need to wait for credit approval either, as the Autoelectro website has incorporated the ability to take a credit card or electronic payment method.
“With next-day AM delivery, the whole process couldn’t be quicker or simpler.”
Autoelectro relishes a challenge; when an enquiry comes in for a part number, particularly an obscure one – a distress purchase – its product team jumps into action and sets about either finding the part number in stock or sourcing the core to remanufacture the component.
Nick added: “Usually, those without accounts get in touch with us because they are struggling to find a particular part; for example, we’ve experienced instances where people have challenged us on a part because it’s that obscure – a Ferrari 458 California or MGR V8, for example – they don’t expect us to have it, but more often than not, we deliver.
“In the event we don’t, we’re always in a position to ‘reman and return’ the customer’s old unit – making us a genuine one-stop for rotating electrics.”
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