Workshops spend up to 40 per cent of their time on admin, data suggests

CarVue advises garage owners to cut admin time to boost workshop productivity

Workshops spend up to 40 per cent of their time on admin, data suggests
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Vehicle technicians and mechanics are spending up to 40 per cent of their time on admin, according to research carried out by CarVue.

CarVue’s Alex Knight said: “Today’s busy independent workshop has so many things to do, from ordering parts, generating quotes and service reminder campaigns to analysing invoices to see if you’re making money.

“When we spoke to some local garages and mechanics, they told us that a whopping 40 per cent of their day could be spent on administration.

“Employing someone to look after your admin would quickly free you up to be back on the spanners.

“But it comes at a quite a high cost to small businesses.

“Wouldn’t the best way be one that kept your current staff overheads but lowered the amount of time you spend on admin?”

Streamline processes

Alex advises garage owners to streamline processes and bring all your daily activities, data and information into one place.

He added: “Instead of separate systems and processes for your customer database, parts ordering, workshop bookings and diary, bring them into just one, centrally available system.

“You’ll save time straight off by not having to switch between different systems that don’t talk to one another.

“You’ll also gain fantastic visibility by having all your jobs, customers and invoices in one place and you can build a single, central audit trail for your business.

“Most modern garage software systems work in web browsers, further saving time as there’s nothing to install or maintain – they take care of that for you.

“One garage we spoke to saved himself an hour a day by moving to an online management system.

“An hour a day saved on admin is an hour a day fixing cars.

“And the last time I looked, that equated to £63 that you could be charging in labour.

“Add that up and on top of saving you an hour of admin, you could be making an extra £1,500 a month just from the extra labour sales.

“Today’s cloud-based systems can do all of this and don’t cost a fortune.

“In fact, most now work on a pay-as-you-go basis so there’s no upfront investment or commitment required.”

For more information about CarVue, select ‘more details’ below.

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