Autofirst Network welcomes latest member and celebrates new milestone

Sussex-based Uckfield Motor Service welcomed to network as 300th member

Autofirst Network welcomes latest member and celebrates new milestone
Uckfield Motor Services joined the Autofirst Network just six months after it reached 200 members.

The Autofirst Network has signed up its 300th member with Sussex-based Uckfield Motor Services joining the programme.

The garage has signed up just six months after Autofirst reached 200 members and is already seeing a financial return from the programme.

Autofirst was set up by Euro Car Parts last year and offers members a complete package of national warranty programmes, dynamic marketing campaigns, access to an industry-leading web-based management system and technical partnerships providing unrivalled training and support.

One additional benefit of joining Autofirst is access to the Euro Academy, an innovative information resource set up by Euro Car Parts.

This includes a technical helpline, which has already helped Uckfield Motor Services to solve a potentially tricky throttle position sensor problem on a Volvo V50.

Uckfield Motor Services partner, Edward Cockill, explained: “A new customer presented me with the issue after another garage had failed to solve it.

“Normally, we would spend time troubleshooting, or be forced to pay to access wiring diagrams, but with Autofirst, this type of information is included in our package.

“Not only that, I was also able to access technical advice while completing the job.”

“Great example”

The Bellbrook Industrial Estate-based repair, servicing and MOT centre recently underwent a period of expansion, giving it a total of eight ramps and two MOT bays, increasing its capacity.

The workshop also provides both Class 4 and Class 7 MOT tests, and is even taking on small volumes of fleet work.

A family business run by founder Symon, his wife Melanie and their three children, the garage started in 1992.

Combining the personal customer service you would expect from a local garage with the technical capability and experience of a main dealer, the business has grown rapidly, requiring a move to new premises in 2008.

Martin Gray, chief executive of Euro Car Parts, said that Uckfield Motor Services serves as a great example of the benefits that Autofirst can offer to independent garages.

He commented: “The Autofirst Network brings together all the technical and commercial support packages we provide to the independent trade within a powerful customer facing brand.

“Garages that join the programme, like Uckfield Motor Services, are able to harness the support of the world’s leading components and system providers, enabling them to compete on a level playing field with franchised dealers.”

For more information on the Autofirst Network, click “more details” below.

Home Page Forums Autofirst Network welcomes latest member and celebrates new milestone

This topic contains 1 reply, has 2 voices, and was last updated by  Andrew MacCreadie 1 year, 6 months ago.

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    Andrew MacCreadie

    Hi Guys, welcome aboard! we have been members for the past 2 years and it is a definite benefit to our business. We moved to Cornwall from Scaynes Hill 31 years ago last Sunday and were members of the Unipart Car Care scheme for some years before it basically withdrew from Cornwall.
    The nationwide warranty is what attracted us to the scheme as we carry out repairs on a lot of holidaymakers cars from all over the UK during the summer and it gives them peace of mind knowing that if a part fails they can get it replaced back home.

    Good Luck!
    Andrew MacCreadie
    Braefel Garage

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