Garage Hive, a workshop management system known for its community focus, has launched a dedicated “Refinement” page within its existing Ideas portal. This new feature strengthens their commitment to user-driven innovation.
Building on the Ideas page, where users propose and vote on new features, the Refinement page focuses on existing tools and processes. Here, users can suggest practical adjustments to improve their daily workflows.
“We believe the best software is built by the community it serves,” said Ray Dilsons, Managing Director of Garage Hive. “The ‘Ideas’ page ensures our development is closely aligned with our users’ real needs – not just our assumptions. The new Refinement page takes this even further by allowing us to address smaller, high-impact improvements.”
Since its launch in 2023, the Ideas page has seen over 150 user-submitted ideas and 480 votes. This direct feedback has driven the implementation of roughly 30 user-suggested features, including a diagnostic questionnaire, a booking availability indicator, and an option to order parts during vehicle inspections.
“This community-focused approach allows us to prioritise updates that resonate with workshops,” said Ray. “Our goal is to create software shaped by collective needs rather than isolated requests.”
For more information on how Garage Hive can help independent garages, please click here.
