Auto Spares and Parts praises MAM Software for ‘pulling out all stops” in national lockdown

Remote software implementation saw ASAP go live in lockdown

Auto Spares and Parts praises MAM Software for ‘pulling out all stops” in national lockdown

Auto Spares and Parts (ASAP) has given praise to MAM Software after it helped move the factor to Autopart Online earlier this year despite national restrictions.

ASAP initially set an April deadline to migrate to its new BMS, just weeks before the challenges associated with the global pandemic took hold.

MAM Software implemented Autopart Online remotely, and carried out the necessary training without having to visit the site ahead of the go-live date.

Gary Greatorex, northern regional manager at ASAP, explained that one of the primary reasons for choosing Autopart Online was its integration with Autocat.

MAM Software’s web-driven vehicle parts catalogue enables users to find and compare components from multiple suppliers and retrieve the latest available data.

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Gary said: “For us it was a natural transition.

“We used a test system for two weeks before the system went live.

“During lockdown, the business was quieter than usual, which meant anyone could go on to their PC and practice using Autopart Online whenever it was convenient for them.”

One person from each branch took part in a full-day course, who would then be responsible for providing socially-distanced training with the rest of their team.

Gary added: “We were able to section people off so they could do their training at a suitable time.

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“The MAM team has also been available to support us whenever we’ve needed it, so the remote way of working has turned out well for us.”

Several months down the line, Autopart is embedded in ASAP’s business and a number of additional remote training sessions have been scheduled.

“As a professional business, MAM wanted the implementation to be done in stages so the system could be rolled out gradually,” Gary explained.

This wasn’t possible with the situation we found ourselves in, but I can honestly say we haven’t seen any difference to how it would have been in normal terms.”

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“It’s just amazing what MAM was able to do.

“They pulled out every single stop and we can’t thank them enough for all their help.”

MAM Software provides innovative software and data solutions for the automotive aftermarket in the UK and Ireland.

The company’s suite of management software, product catalogues, ecommerce solutions and tablet apps enables motor factors, distributors and garages to effectively and efficiently manage their business operations.

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