JS Autos-Kirkby, a growing garage business, has successfully leveraged Autowork Online garage management software by MAM Software, and TeamView, a technician activity app, to enhance their operations and customer service.
Founded in 2020, JS Autos-Kirkby quickly recognised the potential of digital solutions to streamline their business. After extensive research, they chose Autowork Online for its comprehensive features and ease of use.
Autowork Online automates various tasks, including quote generation, invoicing, and workshop diary management. This improves efficiency and allows staff to focus on providing quality customer service.
The integration of TeamView further enhances communication and collaboration between office staff and technicians. This paperless job card system enables real-time updates, job prioritisation, and electronic vehicle health checks (eVHC).
JS Autos-Kirkby’s positive experience with Autowork Online and TeamView highlights the benefits of embracing digital solutions in the automotive industry. These tools can improve operational efficiency, enhance customer satisfaction, and support business growth.
The “Digitalisation of the UK Automotive Industry” report indicates that over 60% of UK automotive businesses have benefited from integrated digital solutions. By staying updated on industry trends and adopting innovative software, businesses like JS Autos-Kirkby can position themselves for success in the competitive automotive landscape.
“By keeping on top of industry trends and choosing our business as a software provider, JS Autos – Kirkby have been able to exchange unreliable and time-consuming systems for MAM Software solutions, which meet the needs of a garage in 2024”, Nathan Fothergill, Autowork Online Sales Manager, stated. “We look forward to continuing this journey together.”