Cornwall mechanic fined for misleading customers

Trading Standards team prosecutes mechanic for taking money without completing work

Cornwall mechanic fined for misleading customers
Photo: Bigstock

A Cornwall mechanic has been fined and ordered to pay compensation after taking money from vulnerable customers without completing the promised repairs.

Jamie Leigh Wright, trading as JLW Autocare, was prosecuted by Cornwall Council’s Trading Standards team for two separate incidents in September 2023.

In one case, Wright diagnosed a faulty turbo and requested payment upfront for parts. Despite receiving payment, he failed to return to complete the repair, providing various excuses. When the customer pressed for a refund, Wright presented a false picture of a trade account order.

In another incident, Wright diagnosed a faulty gearbox and driveshaft and encouraged the customer to pay for a refurbished gearbox. However, he failed to make the repairs, and the customer eventually had to seek alternative assistance.

The gearbox supplied by Wright was discovered to be incompatible with the vehicle and not reconditioned.

Wright pleaded guilty to two charges under the Consumer Protection from Unfair Trading Regulations at Truro Magistrates’ Court on October 2nd. He was fined £484, ordered to pay £1,124 in compensation, and received a victim surcharge of £194. Cornwall Council was also awarded £3,000 in costs.

The council stressed that Wright took advantage of vulnerable customers and failed to fulfill his professional obligations. They commended their Trading Standards team for securing compensation for the victims.

Wright’s company, JLW Autocare, was dissolved in April 2024 after being incorporated in November 2022.

Source: Cornwall Live

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