The DVLA has launched a new online service which promises to slash the time it takes to order and receive a replacement V5C log book from six weeks to just five days.
Until recently, owners could only apply via post which requires drivers to post in a V62 request form, together with payment of £25, and then wait a month and a half for a new V5C to be delivered to them.
The new online service, which is now available alongside the postal option, slashes the wait time significantly.
The DVLA’s chief executive, Julie Lennard, said: “DVLA’s new online service to apply for a duplicate log book is quick and easy to use and means customers who have unfortunately either lost or damaged theirs will receive their new document within a matter of days.
“We know how important a log book is to motorists so if you have lost or damaged yours, the quickest way to get your duplicate document is go to GOV.UK.”
Each year the DVLA receives around half a million requests for replacement log books due to loss or damage.
The online replacement V5C option is part of a series of modernisations and improvements being made by the DVLA.