Fast fit loses business to independent over ‘dodgy’ bill

Invoice obtained by GW lists work carried out on a 2001 Nissan Micra but the pricing doesn't stack up

Fast fit loses business to independent over ‘dodgy’ bill
A well known national fast fit garage has lost another customer to the independent sector after issuing them with a 'inaccurate and extortionate' invoice.

A GW reader, who has asked to remain anonymous, has sent in a copy of a national fast fit invoice after a new customer of his enquired about the bill.

Highlighting his concerns, he said the bill was “riddled with inaccuracies and extortion.”

“Making money on parts and labour and making sure we make enough to live is fine but at the same time we give the customer a good deal.

“This job of over £720 lost them a customer and any family links they may have but they’ve gained us a new client base.”

He added: “Two wheel cylinders, cast iron type, we would pay roughly £8 each NET in the trade and we use the same suppliers but on their invoice it’s £135 plus VAT.

“Example two, front discs, non-vented, cast iron, to us are approximately £22 NET for the pair, they charged £173 plus VAT…”

This article first featured in Garage Wire Views, click here to continue reading and to view the bill for yourself.

Home Page Forums Fast fit loses business to independent over ‘dodgy’ bill

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  • #199388 Reply

    A GW reader, who has asked to remain anonymous, has sent in a copy of a national fast fit invoice after a new customer of his enquired about the bill.
    [See the full post at: Fast fit loses business to independent over ‘dodgy’ bill]

    #199389 Reply
    eric roberts
    Guest

    Hi, this comes as no surprise to me. We here at Pellon auto centre in Halifax now employ an ex-national fast fit assistant manager. Believe me, it is frightening the things that he has told me about what goes on when billing their customers but people still go there. Thanks Eric Roberts http://www.pellonautocentre.com

    #199390 Reply
    eric roberts
    Guest

    Hi, this comes as no surprise to me. We here at Pellon auto centre in Halifax now employ an ex-national fast fit assistant manager. Believe me, it is frightening the things that he has told me about what goes on when billing their customers but people still go there. Thanks Eric Roberts http://www.pellonautocentre.com

    #199391 Reply
    Tony Lowery
    Guest

    Your articles and letters keep referring to a fast fit outlet. FastFit is a trade name of a tyre fitting independent and I think you should make it clear you are not referring to them. I’ve always found them great and cheaper than most. I think your article could leave you open to legal action. Either name the National Co you are referring to or be careful not to berate a perfectly sound business.

Viewing 4 posts - 1 through 4 (of 4 total)

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