Halfords promotes FREE MOT to customers

Fast Fit promotion angers independents as MOT discounting debate goes on

Halfords promotes FREE MOT to customers
Image: Bigstock.

Halfords is offering customers that make a purchase from any of its retails stores or halfords.com a free MOT on their car, with no minimum value stated.

The national fast fit stipulates that the test must be booked online at a Halfords Autocentre and must be redeemed before October 31, 2019.

The free MOT is available to customers in England, Scotland and Wales with the offer running from Monday 10 to Friday September 14.

A Halfords’ Autocentre spokesman said: “As the UK’s leading garage network with more than 300 garages UK-wide, Halfords Autocentres is staffed by friendly, expert and trustworthy technicians who provide the highest standards of service.

“The company has been ranked among the top 30 brands for customer service in the UK Customer Satisfaction Index, so motorists can be reassured that they will be very well looked after when they get their vehicle MOT’d.”

Related: Halfords launches breakdown service with incentives to encourage drivers to its Fast Fits

The latest promotion comes just days after the fast fit chain announced that it launched a new breakdown recovery service which offers incentives for policyholders such as half price MOTs, discounted repairs, ten per cent off servicing and a ten pound gift voucher.

Scepticism among GW readers remains rife, with many questioning the legitimacy of MOT discounting.

Commenting on the GW forum recently, reader, Peter Miles said: “If they can provide a good quality service at this discounted price then why isn’t that their price in the first place?

“Sadly in my local experience all the fast fits offer is poor workmanship at high prices, despite their claims of being cheap.”

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Viewing 3 posts - 26 through 28 (of 28 total)
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  • #165521 Reply
    Andrew Carter
    Guest

    I see the governments response to GW is to declare UK roads the safest in the world. The ‘if it ain’t broke’ mentality is all well and good but totally misses the point. Assuming (perhaps naively) that all testing stations complete a proper test, irrespective of pricing policy, then of course UK safety levels are high. This is sooo not the issue. FRAUD is the issue, not passing a car that should pass to cover the financial targets of a garage may make no difference to the road safety aspect for now, but once all the honest MOT testing stations have gone under; all that will be left are the crooks. The only way to compete with a business that cheats is to cheat too, or to stop it cheating. The large chains have power and influence and it is a shame that DVSA don’t do more to stop the rot. How many tales of un-necessary work being required does it take to spike interest? It is hard to be honest in the Garage trade and the government and DVSA are not making it any easier. Compulsory fees will stop people being suckered into taking their cars to bicycle repair centres and may stop business owners thinking of the MOT as a cheap form of advertising to pull in unsuspecting customers. We charge full fee and are surrounded by cut price stations but customers always return, sure some have tried KF or H or even bodgers who claim to be testing stations and sub them out (making a loss on the MOT but making up for it by charging for un-needed work) but it always comes back to one thing, ultimately people like to feel they can trust the people charged with ensuring their car is safe to use, but if a garage is prepared to lie doing this, where is their limit.

    #165632 Reply
    Bob
    Guest

    I asked why hasn’t the test fee increased when my overheads have drastically increased. The test fee when confronting a dvsa official is based on the average labour rate, dvsa have certainly cut there overheads, NO forms supplied (meaning no postal delivery costings) no equipment supplied/support, phone lines, NO training services, And No mot slots fee reductions – instead reverse paying for equipment/stationary yearly training and less dvsa support. The cost of keep having to learn what’s new test items only to find many removed and then put back on again. The cost of software upgrades like brexit it’s not good.
    The fees need to increase to at least £60 and NO cut price mots it then shall be up to the presenters to make a choice. One final point 7.5 tons vehicles upwards have one test fee yes no discount why because they are dvsa testers.

    #212344 Reply
    stephen
    Guest

    i was scammed by halfords in highwycombe 82 desbourough road auto centre one front spring needed doeing but they did 2 top engine mount was loose they never it , rear bulb discoloured they never found that . they also quoted for two front shocks £369 then started pestering me . charged 213 for two front springs free mot offer . as i complaint i wanted 100 back for doeing a coil spring which dident need replacing as they said they would give £100 back and finilised everything with emails money never went in to bank , so beware of these scammers follow your gut

Viewing 3 posts - 26 through 28 (of 28 total)

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