‘TechPartner’ initiative to improve garages’ drive systems maintenance practices

Improved warranty terms on offer to garages who take part in training programme

‘TechPartner’ initiative to improve garages’ drive systems maintenance practices
Gates' TechPartner initative is designed to improve service and maintenance practices at garages.

Independent garages are being encouraged to take part in the Gates TechPartner initiative to improve drive systems servicing and maintenance practices, which, in turn, will improve warranty terms.

The company, which manufactures drive systems globally, hopes the initiative will be the focus of three MechanExpert roadshows for garages taking place at venues north and south of the Northern Irish border, week ending 12 April.

Installers from around Newtownabbey, Letterkenny and Omagh are expected to be drawn to the events, which, as well as OE manufacturer Gates, will feature a range of other automotive parts suppliers.

Improving working practices

TechPartner is a three-way agreement that unites Gates as the supplier, local motor factors and their garage customers.

The aim is to improve drive systems servicing and maintenance practices.

In return for improved warranty terms, garages must agree to take part in Gates training, commit to using Gates parts and agree to use the correct tools for every job.

Removing the need for repair work

In a Gates statement, the company hoped the scheme will help eliminate the need for remedial work. It read: “If every garage technician used the right tools and followed the correct procedures, most of the remedial work on drive systems would be a thing of the past.”

The Gates training programme is organised in association with local motor factors, whom must also undertake to increase garage access to the specialist drive system tools.

Additional two-years warranty

TechPartner garages get an extra two years of warranty for parts sourced as part of the scheme.

This is in addition to the standard two years already offered by Gates.

The company statement continued: “By installing Gates kits that include everything needed to complete the job (for example belts, tensioners and water pumps), installers are able to take more control of each job.

“In the event of a claim, there is only one point of contact and one supplier involved in the warranty process.

“That’s a major advantage and a significant saving in time for all concerned.”

Find out more about the TechPartner initiative and how your garage can take part alongside local factors by clicking ‘more details’ below.

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