Vauxhall launches “all makes fixed price” servicing and repairs across dealer network

Dealer workshops introduce pricing menu in bid to attract new custom

Vauxhall launches “all makes fixed price” servicing and repairs across dealer network

Vauxhall has launched a new ‘all makes approved service’, offering fixed-price servicing across its authorised workshop network.

Under the ‘all makes approved’ banner, the carmaker has also introduced a new ‘all makes approved fixed-price repairs’ program.

Customers can book service or repair appointments online, with Vauxhall’s ‘price match promise’ which it says guarantees its workshops to match any like-for-like quote within a five-mile radius.

The fixed price servicing is limited to engines up to 2.0l and excludes what Vauxhall describes as ‘performance’ cars.

What’s more, oil and filter changes do not include air and pollen filters.

Vauxhall fixed-price repairs

Oil and filter change in vehicle health check (Air and pollen filters not included. Excludes engine over 2.0l and ‘performance cars’)£99
All-makes approved service (Air and pollen filters not included. Excludes engine over 2.0l and ‘performance cars’)£159
Front brake pads£99
Front brake pads and discs£199
Rear brake pads£95
Rear brake pads and discs£229
Front wiper blades£29
Timing belt£399
Battery (petrol and diesel)£109
Battery (Stop/Start models)£169
Brake fluid£59
MOT£49

Vauxhall fixed-price servicing

All Makes Approved Fixed Price Service at RRP £159 ~ 
Oil and filter change inc. vehicle health check
Video electronic vehicle health check
Coolant check and top up
Brake fluid check and top up
Windscreen washer check and top up
Check and adjust tyre pressures
Battery check
Reset service light
Wash and vac
Steering check
Visual alignment check
Brake check
Check and advise on transmission oil level
Pollen or Air filter check

Watch: Andy Savva draws parallels between a ‘full English’ and a ‘full service’

Renowned industry expert, Andy Savva released a video in which he relates a ‘full service’ to a ‘full English breakfast’.

Andy said: “The full English breakfast has no clear definition of what’s in it, just like a full service and this is where confusion and misunderstanding often arises.

“We have made it all up. 

“The full service, the gold service, the A service, the b service, the platinum service’ and whatever else.

“You must be confident to explain the price differences from the cheap offerings down the road.

“You can only do that if you’re proactive and know the market place you are in.

Related: MOT demand not as bad as expected thanks to ‘beat the rush’ campaign, data shows

“In the end we’re all governed by the consumer’s perception of the quality of service at a reasonable and competitive price which represents value for money.

“The vehicle owner is not capable of comparing apples with oranges. 

“It’s our collective responsibility to educate our customers about the local, honest, transparent quality service we can provide as independent garage owners.”

Last year a Warwickshire-based independent garage was forced to pay £11,150 following a Trading Standards operation because of a misunderstanding between the business and the customer on the definition of a ‘full service’ and a ‘major service’.

Share your opinions and experiences of fixed-price servicing menus by commenting below.

Home Page Forums Vauxhall launches “all makes fixed price” servicing and repairs across dealer network

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  • #201804 Reply

    Vauxhall has launched a new ‘all makes approved service’, offering fixed-price servicing across its authorised workshop network. Under the ‘all makes
    [See the full post at: Vauxhall launches “all makes fixed price” servicing and repairs across dealer network]

    #201807 Reply
    Meat-Head
    Participant

    Great, just need ex-peugoet folks, as they are just rebadged peugets

    Battery price, hope it included fitting on a remote Scottish Island with
    3 week holiday included.

    As for main dealer services sometimes rear brakes dont get checked for beards.

    #201808 Reply
    Paul
    Guest

    More choice is a good thing. If the service content is the same, and the price is the same, it’s the quality and the benefits that will allow the shopper to make an informed decision. Savva is right, too many garages rely on the customers perception of whats included in a service rather than telling them. Openness & honesty is the ONLY route back to profitability after COVID in this new marketplace. It’s worth nothing that not only do some garages do less than you expect, some garages will sell you, air /pollen/ fuel / plugs every year when they may only need doing every 4 years. The manufacturer tells the owner the schedule so we should all be working to that surely?

    #201809 Reply
    pete
    Guest

    Prices look good for main dealers. Someone pass this onto Volvo please

Viewing 4 posts - 1 through 4 (of 4 total)

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