DVSA celebrates MOT achievements in latest annual review

Document reports on DVSA performance from 2019 to 2020 during which time 39.1M MOT certificates were issued

DVSA celebrates MOT achievements in latest annual review
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The DVSA has published its third annual review, outlining its 2019-2020 activities.

More than 39.1 million MOT certificates were issued in the 2019-2020 financial year, generating an income of £63.8 million for the DVSA.

The report notes that test fees and MOT slots have not increased since 2010 but had fees increased in line with inflation they would be 17 per cent higher.

The review also highlights the DVSA’s “fast” response to the COVID-19 pandemic, with it granting a six-month MOT extension to 7.5 million motorists.

During the year there were 643 cases where the DVSA identified and acted upon the most serious MOT fraud, dishonesty and negligence, an increase of 36 per cent on the previous year.

Tester guidance

The DVSA this year scrapped its old MOT tester guidance and replaced it with more “focused” guidance to ensure testers “carry out tests to the highest possible standard”.

The complete guide is now available on a single web page.

John Ploughman head of content design at the DVSA, said: “Over 90 per cent of the users we asked to test the new guidance agreed that it’s clear and useful.

“They also said they’d recommend it to other people in the MOT industry.

“Everyone agreed that it has a clear and logical structure, making it easier to keep vehicles safe to drive.”

MOT certificates

The DVSA recently developed its ‘replace MOT certificate service’ as part of GOV.UK’s wider ‘MOT history service’.

It allows vehicle owners access the service 24/7 to get a duplicate certificate – pass or fail – and covers motorbikes, cars and passenger vehicles now.

The service will soon be expanded to include certificates for lorries, buses and trailers.

Chris Price, head of MOT policy at the DVSA said: “We knew there was
demand from the public to replace MOT certificates, and there were many websites selling fakes.

“Our service meets user demand and has stamped out the fakes.

“Online certificates reduce fraud and improve the service.”

Garage location

After adding ‘garage location’ to the MOT history service, domestic violence charity, Refuge, raised concerns that the information could be used by abusers to potentially find out which their victim were now living.

After working with the charity, the DVSA now requires users of its MOT history service to enter the latest 11-digit number from the vehicle’s logbook to access ‘garage location’.

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