I have some sympathy for the driver. If only new car handovers covered this sort of thing. And if only owner handbooks were easier to read and understand. Both these areas can be improved upon and it’s not just Volvo of course.
Hi Steph, thanks for your comment. I’d have to agree that handbooks certainly don’t make for light reading. This story reminded me of the many people that will have bought a diesel car without having acknowledged the advice when it comes to the DPF. These consumers too fell foul of not reading the handbook, so it’s certainly not uncommon.