UK motorists unprepared for European driving, says Motor Ombudsman survey

New poll reveals over half of drivers lack experience driving on the right, unawareness of mandatory equipment and low emission zones ahead of summer holidays

UK motorists unprepared for European driving, says Motor Ombudsman survey

As the official start of summer approaches, millions of UK residents are planning holidays across mainland Europe, often opting for the convenience and freedom of taking their own car. However, despite the short geographical distance, crossing the Channel or North Sea introduces a distinct set of road rules and legal obligations that many British motorists appear unprepared for.

A recent Censuswide poll of 1,000 UK drivers, commissioned by The Motor Ombudsman, revealed that more than half (56%) of respondents would have no prior experience of driving on the right-hand side of the road if they were to travel to continental Europe. This unfamiliarity was particularly prevalent among female drivers (61%) and Gen Zers (67%). Encouragingly, nearly two-thirds (61%) of these ‘debutants’ expressed confidence in their ability to adapt to driving on the other side, with Gen Z (17-28 year olds) being the most confident age group at 68%, closely followed by Millennials at 66%.

The survey also highlighted significant knowledge gaps regarding mandatory in-car equipment for European travel. Only around four in ten (41%) drivers were aware of items such as a high-visibility jacket and a warning triangle that must be carried to comply with legal requirements. A further 44% had some understanding but remained unsure of the specific items needed. Non-compliance can lead to substantial fines, for instance, up to €750 in France. Positively, 67% of those unaware stated they would conduct thorough research before their journey, with drivers aged 55 and over being the most diligent researchers (78%). Around a fifth (21%) admitted they would leave their preparation to last-minute online research.

Furthermore, over three-quarters of respondents (82%) indicated they would refresh their linguistic skills to learn vehicle-related terminology or phrases for explaining faults and repairs. A similar proportion (85%) would plan to learn useful phrases for locating essential services like petrol stations or electric vehicle (EV) charging points. Gen Zers were particularly keen on learning local language terms, with 93% preferring this over solely relying on English.

Awareness of varied speed limits abroad, influenced by weather or border crossings, also showed gaps. While 69% would research speed limits, about a fifth (21%) would rely on satellite navigation systems or road signs. Nearly a third (30%) were unaware that speed camera detection devices must be switched off, with penalties for non-compliance reaching up to €6,000 in Spain and €1,500 with potential vehicle confiscation in France.

A combined seven in ten (70%) drivers demonstrated limited knowledge about low emission zones in European cities. A total of 32% had only a vague idea, and 38% were completely unaware of the requirement to purchase windscreen stickers in advance. Inadvertently driving through these zones without the correct documentation can result in fines such as €80 in Germany (four times the cost of the label) or a €135 penalty in France (a 2,600% difference compared to the approximate €5 cost of a Crit’Air sticker).

Bill Fennell, Chief Ombudsman and Managing Director at The Motor Ombudsman, underscored the importance of preparation: “When venturing beyond the more familiar road network and driving laws of the UK, it is essential to spend the time doing your research, to be prepared, and to know the road traffic laws in the destination countries to stay safe and legal at all times. Not doing so can prove costly, and deliver unwanted interruptions on a well-earned break.” He also advised ensuring vehicle documentation, passports, driving licences, and insurance/breakdown policies are up to date, and that the vehicle is roadworthy with appropriate fluid and tyre levels.

To assist motorists, The Motor Ombudsman has launched a new online resource, Drive Europe, providing key considerations for driving on the continent.

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