Home Page › Forums › Discussions › General independent garage chat › BMW struggles to cope with scale of EGR valve recall
- This topic has 8 replies, 2 voices, and was last updated 1 month ago by Neil.
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Mike Ruff, GW editorKeymaster
Owners of BMWs that were recalled for an exhaust gas recirculation (EGR) valve leak are reported to have been left without their cars for up to eight
[See the full post at: BMW struggles to cope with scale of EGR valve recall]Paul HopwoodGuestSince when has “up to eight weeks” been months?
AhmetGuestI am still waiting after 2.5 months (early january) for my 530D to be fitted with new egr cooler, no updates and I am losing out on my remaining BMW warranty time as I am not even driving the car.
Jonathan BealeGuestMy 5 series burst into flames last September. I was lucky to get out in time. No warning lights on dash. Informed BMW and they didn’t want to know.
Peter W ShulverGuestMy wife’s 3 series saloon is currently been impounded by BMW as it has the Egr problem and we had to fight to get a loan car and not like for like. My 325 Tourer is due to be sorted for the same problem but i won’t let them have it until my wife’s car is returned and so far no one appears to be able to tell us anything. I have tried to speak to BMW but the really don’t want to know. Both my wife and I drive automatics and I have ongoing medical treatment appointment and live well off the bus and train routes so we need transport, the only BMW dealer in Cornwall is an 80-mile round trip. A company like BMW should have done more planning before they started this, people buy a certain size and make of car because they need that car even if they can’t give you a loan BMW it should be a like for like car! We will never buy another BMW
CHuckleyGuestAgree with the sentiment here. Whilst I have great sympathy for the dealers I have nothing but contempt for BMW corporate. They have no interest in customers , their only interest is minimising cost. My 70k BMW is off the read for who knows how long and I am apparently supposed to be grateful that they have arranged for Enterprise to sort a loaner. My last 4 cars have been BMWs my next will be a Mercedes.
John WilsonGuestMy 640d went in today for the EGR recall. The dealer and staff were excellent in BMW Irvine, Ayrshire. My car is a five years old and they have given me an Xdrive 3.0D X4 msport to use while they source the parts. The courtesy car had only 8 miles on the clock. Thank you BMW for your excellent service and support.
PrabaGuestMy 520d was dropped for Recall EGR cooler change in Thames ditton dealer, unfortunately still no update. they informed it may take 8 weeks plus Hire car given but You have to get £150 plus £50 deposit for Insurance for any future damage
NeilGuestHad my car booked in for the recall.
Took it to garage on the day booked and was told they hadn’t got the part in stock.
Now my egr cooler has gone taking the egr and inlet manifold with it.
Contacted BMW rubbbissssssh -
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