Award-winning Garage Hive Management system fuels growth for EAC Telford

Shropshire garage celebrates expansion and investment

Award-winning Garage Hive Management system fuels growth for EAC Telford

EAC Telford, an independent garage in Shropshire, recently unveiled its brand-new flagship centre after a significant investment exceeding £100,000. Garage Hive, the award-winning garage management system, played a crucial role in this expansion journey, according to garage owner Mark Kettle.

The newly built 7,500 sqft commercial vehicle workshop has a team of eight technicians and two service advisors. Upstairs, a spacious office serves as the central hub for EAC Telford. Here, Mark, his wife Jane, and their general manager oversee operations with a strategic three-screen Garage Hive setup. This real-time view allows them to monitor activity, make informed decisions, and optimise efficiency.

“Owning a multi-garage business was always my dream,” said Mark. “Honestly, I don’t believe achieving this would have been possible without Garage Hive.”

Mark initially approached Garage Hive in 2019 with some scepticism, having encountered over-promised software solutions in the past. However, his reservations were put to bed as Garage Hive’s capabilities exceeded expectations, transforming from “just another system” into an indispensable tool driving efficiency and growth.

“There’s nothing else out there like Garage Hive,” said Mark. “It gives us a real-time overview of everything. We track activity, analyse performance, and implement improvements. Only by monitoring and acting on this data have we managed to maximise efficiency, boost sales and improve customer retention.”

Empowered by Garage Hive’s reports and streamlined workflows, EAC Telford experienced a significant rise in productivity. The rising demand for commercial contracts led Mark to capitalise on the opportunity to expand further, leading to the recent opening of a third location dedicated to the commercial vehicle sector.

“EAC Telford’s new commercial workshop marks a significant business milestone, showcasing Mark and Jane’s ambition, dedication, and keen eye for market opportunities,” said Ray from Garage Hive. “Their endorsement of Garage Hive is not just a testament to its capabilities but also a reflection of its tangible impact on the automotive industry. As workshops strive to adapt to evolving customer demands and market trends, Garage Hive is paving the way for sustainable growth.”

To learn more about how Garage Hive can help your independent garage thrive, visit them by clicking here.

Have your say!

0 0

Lost Password

Please enter your username or email address. You will receive a link to create a new password via email.