Local garage wins national customer service award

Independent Yorkshire business praised for going the extra mile

Local garage wins national customer service award

AJ Fleetcare, a family-run garage in Leeds, has been crowned the National Garage Star Award winner for 2024. This prestigious award, presented by The Motor Ombudsman, recognises exceptional customer service within the UK’s motor industry.

The annual competition allows customers to nominate businesses and staff members who have impressed them with their dedication and helpfulness. AJ Fleetcare stood out for their kind-hearted support of a customer facing difficulties caring for a relative. The garage not only fixed the customer’s vehicle at short notice but also paid for a taxi and provided a thoughtful gift on pick-up.

This dedication to customer care saw them triumph over tough competition, including other regional winners and franchise dealerships. They were commended by judges for their “caring and altruistic support.”

Alan and Jeanette Landale, owners of AJ Fleetcare, expressed their delight at winning the award. They acknowledged the hard work of their entire team and emphasised the importance of customer service. They’re looking forward to receiving their award at a ceremony in the Houses of Parliament.

Bill Fennell, Chief Ombudsman of The Motor Ombudsman, congratulated all the winners and highlighted the high calibre of entries. He emphasised how even small gestures can make a big difference, and praised AJ Fleetcare for their commitment to exceeding customer expectations.

This award win is a testament to AJ Fleetcare’s dedication to their customers and sets a positive example for the entire industry.

For more information on The Motor Ombudsman’s Star Awards, please click here.

Have your say!

0 0

Lost Password

Please enter your username or email address. You will receive a link to create a new password via email.