- This topic has 31 replies, 1 voice, and was last updated 8 months ago by James Walpole.
January 21, 2020 at 11:48 am #190391Mike Ruff, GW editorKeymaster
The AA has instructed its crews not to stop on smart motorways amid increasing safety concerns. The revelation comes after nine people died on such mo
[See the full post at: AA patrols no longer assisting smart motorway breakdowns over safety concerns]January 21, 2020 at 12:18 pm #190411AmanGuest
Hopefully Highways England will take this matter seriously and urge for some changes to the Smart motorways so that they are safer for those that do unfortunately break down.January 21, 2020 at 12:55 pm #190412Mark BradburyGuest
The revenue generated from smart motorway speed cameras should pay for more emergency refused areasJanuary 21, 2020 at 4:13 pm #190419PeteGuest
Put hard shoulders back in ,they were saferJanuary 21, 2020 at 6:56 pm #190420ChrisGuest
Our motorways are the most dangerous in Europe because of this so called “Smart Motorway” business. What also annoys me is the huge investment in the smart motorways and yet I see huge pot holes on the existing motorways which to me is inexcusable and dangerous.January 21, 2020 at 7:10 pm #190421Brian O’loughlinGuest
So what about the guy who works for the company that Highways England contact to recover broken-down vehicles then. Who’s looking out for him.?January 21, 2020 at 11:48 pm #190424DaveGuest
They will never remove Smart Motorways as to do so would involve admitting liability for every death, injury and accident on them which would cost the Government millions of pounds. So there here to stay I live in Dorset we havent even got a motorway let alone a smart one.January 22, 2020 at 6:40 am #190425Nick HorobinGuest
I bet they close the live lane so highways England
can recover the vehicleJanuary 22, 2020 at 8:58 am #190427AA PatrolGuest
Where are you getting the 17 mins waiting time from.
I regularly see people waiting over an hour for highways to show up due to the lack of camera cover.
Some of these times I have had to phone and inform highways because they have no idea somebody has broken down on particular stretches of the M25January 22, 2020 at 9:23 am #190429Allan martinGuest
After driving Hgv s for 63 years (yes)and boy have I seen some changes,and now they build death traps on motor ways, called SMART.whats smart about them.January 22, 2020 at 9:26 am #190423William GillGuest
It is my opinion that any reason to create smart motorways to reduce the amount of police on them because of the reduction in numbers is no excuse to put people whether they are commuters or employees of police,motoring organisations,or traffic England or Scotland ina life threatening situation.Something must be done and fast before more lives are claimed.January 22, 2020 at 9:38 am #190434B BroadGuest
Perhaps the AA route-planner could in future include an option to avoid ‘smart (sic) motorways (which by any reasonable measure of logic and common sense are inherently dangerous)?January 22, 2020 at 10:05 am #190436Janet BradburyGuest
I think the smart motorways are too dangerous to use. It doesn’t matter how many safety exits they put in, if you break down you break down and are instantly immobile. I used to use the M4, but not any more thank you. I think motorists should vote with their wheels and refuse to use them.January 22, 2020 at 10:05 am #190437Alan MeredithGuest
Suggestion for this scenario : On receipt of the call, the AA Control room ( or any of the other major Breakdown & Recovery Operators ) directs one of their Patrols to the nearest Motorway access point prior to to the Breakdown location. They advise the customer that Highways England will be requested to attend and provide Rear Protection and appropriate Lane closures to allow the AA to attend. Advise the customer to get out of their vehicle if safe to do so – from the nearside doors, and wait behind the roadside crash barriers – NOT inside their car with their seat belt on where they are at serious risk of a rear end collision ! The AA also alert Highways England requesting their attendance, and once confirmed that they are at the scene, with the Rear Protection and Lane Closure(s) in place, the AA Patrol can be advised to attend and carry out a Roadside repair or Recovery with the benefit of this protection. This will save the Customer, the AA, and Highways England, not mention all other motorists using that stretch of Motorway a LOT of time waiting for a third party Recovery Operator to attend just to recover the vehicle and deliver it to to an off Motorway “safe” place, at which time Highways England would need to be present anyway with Lane Closure(s) on for the Third Party Operator’s protection, only to move the broken down vehcile to another location where the AA Patrol is waiting ( probably for a considerable time ! ). Adopting thsi a standard procedure will shorten the time need to recover the vehicle, thus reducing the risk of a secondary collision / injury as much as possible.January 22, 2020 at 10:27 am #190438Karen HallettGuest
Put Hard Shoulders back.January 22, 2020 at 12:37 pm #190439Ethan StanifordGuest
To clear this matter up as some people don’t understand – it is Highways England that recover stranded vehicles not a third party recovery company.January 22, 2020 at 12:38 pm #190440N HeadGuest
Legal Action required against Highways EnglandJanuary 22, 2020 at 2:47 pm #190435worried femaleGuest
Its horrendous i had a blow out on a section close to meadowhall and there is absolutely no where to go!! No pull ins for over a mile (probably more) so I’m limping the car at around 10 mph with hazards on …on the alloy rim with lorries swerving to avoid me!! Worst experience of my life !! I honestly thought this is it I am going to die …luckily i made it to the top of the slip road (still no hard shoulder but there was a barrier and a slope i could safely get behind . (Up to this point the motorway is raised and there is just a 6 ft high solid fence so had i stopped i couldn’t have got out of the car and gone anywhere)…i was physically shaking and crying as i crawled across from the drivers side to the passenger side to get out of the car to safety…bear in mind i could have still easily been hit at this point by something potentially travelling at 70 mph. It took 35 minutes for the traffic officers to arrive and remove my car to a safer place.January 22, 2020 at 3:54 pm #190446Nigel KingGuest
Quite simply not been enough information about Smart Motorway Operation The Government just haven’t got the message out. Also people just don’t know what to do! and they will get fined for traveling on the lane if its a flashing cross, but unfortunately is a minor detail compared to what could happen.!January 22, 2020 at 4:53 pm #190451colm dowdallGuest
People think they can use the hard shoulder as a normal lane as it is . This is what us normal driver’s have to put uhave to swallow as the ignorant don’t give a …. About someone broke down .hence AA doing what they are .January 22, 2020 at 6:51 pm #190458Felix MinoeyGuest
I worked on the birth of not so Smart Mways. The emergency services were 100% against them. Many near misses are unreported and deaths will continue to rise. Not only did they take away the Hard shoulder the lighting was removed. Stopped Vehicle Detection (SVD) is being installed but this is taking care too long. I hope smart motorways are removed. One day a very high profile accident will enforce this. It”s inevitable. Dangerous cost cutting by the government.January 22, 2020 at 7:22 pm #190459Brian ClarkGuest
Overhead gantry all have the matrix sign to tell you the lane is closed / open or other nformation. Presumably they all have cameras fitted as they take your picture if exceeding the speed limit. Do they also operate in the event of a lane closed. If not, then why not, and make it 6 points and hefty fine if pictured.January 22, 2020 at 8:37 pm #190461Geoffrey HickinGuest
I’ll never use them, it’s insane converting Normal motorways into killer roads! What happened to the saying it’s better to get there later than not at all. Put the hard shoulder back and yes people might have to travel longer but the answer to that is allow more time! I’ll no more use these s motorways than play Russian roulette. Think about that when you turn onto one next time because that’s what you’re doing!January 22, 2020 at 8:59 pm #190462BenGuest
I am an Aa patrol but no one has told me or anyone in my team not to stop on a smart motorway!!!January 22, 2020 at 11:29 pm #190463JohnGuest
Smart motorways were supposed to give an extra lane but it just encourages undertaking and more danger.