The ‘Your Car – Your Choice’ pilot project in Chesterfield has taken another huge step forward following its first ever garage awareness day. More tha [See the full post at: Garages flock to Block Exemption awareness day]
Would you believe that, even after all these year of BER, our local dealers are still informing sales customers that the vehicle must be serviced within the dealer network of they forfeit any warranty. This also needs to be addressed.
Unfortunately dealerships are still holding all of the cards on this. I had customers refused claims under warranty despite correct parts and service annotations. BMW are among the worst, requiring legal action to accept any block exemption warranty claim. They flat out refuse to honour warranty if serviced outside the dealer network and customers rarely know different.
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