Opinion: Running a garage isn’t just about servicing vehicles

[Mike Ruff, GW editor]

Effective business management and top quality customer service are a crucial part to running a successful garage business, not only to help bring in n
[See the full post at: Opinion: Running a garage isn’t just about servicing vehicles]

[Meat-Head]

Hrrrm great, you spent all that money with euro doing training
And ev courses etc.

First day back, some bloke in a mkII 1966 Jag just wants
You to fit a new bulb into one of his trafficators.

Only to find the bulb euro send up is wrong or faulty and cant get another
Until 3pm tomorrow

[Jason]

And what the heck would Eurocarparts know about “outstanding customer experience”? Been using these Muppets for many years. Constantly get the wrong parts, they’re almost always late and their equipment is really not that good.

Perhaps they should send their entire company on this course?

[Author]

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