VARTA partner portal to help workshops change batteries quickly accurately

Technicians facing battery service complexity and now need to undertake as many as 28 steps to replace a battery

VARTA partner portal to help workshops change batteries quickly accurately

Workshops facing increasing complexities when it come to vehicle battery replacement can now turn to the VARTA Partner Portal, which aims to helps workshops save time and costs, Johnson Controls, the global battery manufacturer behind the VARTA brand has said.

The battery brand estimates that by 2020 every third car that enters a workshop will be equipped with start-stop technology.

Battery service time has increased to up to 70 minutes because batteries are installed in the boot, under the seats or in other places that are hard to access.

VARTA say mechanics are facing more complexity in the battery service and need for example, 28 steps to replace a battery in a Volkswagen Touareg.

A VARTA spokesperson said: “The VARTA Partner Portal is a convenient, accessible online service enabling every workshop employee to change a battery as quickly and accurate as possible.

“Access to the VARTA Partner Portal is available via all internet-enabled devices: after a quick one-off registration, each workshop employee has free and unlimited access to step-by-step instructions including photos, the right part number and battery location so that the correct battery is installed in the quickest time possible.”

After logging into the service, workshops employees have various options for entering the individual vehicle’s details to immediately obtain all the key information for replacing the battery including battery position, battery selection, fitting instructions and battery knowledge.

Related: Kwik Fit battery blunder leaves driving instructor out of pocket and without car

Battery position

Using the VARTA Partner Portal, the workshop technician can see at a glance where the battery is installed.

Further details can be called up at the click of a button, such as how to reach this position in the fastest possible way.

Battery selection

While conventional vehicles are mainly equipped with standard, flooded batteries, start-stop vehicles require AGM or EFB batteries.

With the VARTA Partner Portal, workshop employee can save valuable time.

Alongside the OE fitted battery, an alternative upselling option for special requirements is recommended in certain cases, too.

Fitting instructions

Step-by-step instructions make the battery replacement process easier for start-stop vehicles and show the estimated service time.

In the process, the system follows every single detail and indicates whether you have to connect to the battery management system.

Battery knowledge

Anyone who wants to become a real battery expert can acquire even more know-how here.

How has the battery’s role changed?

What do you especially have to take into account when testing batteries in start-stop vehicles?

What makes the VARTA Silver Dynamic AGM the perfect batteries for start-stop vehicles?

Johnson Controls has recently included new functionality to further enhance the tool and make it even more useful for workshops.

Now included is, if different vehicle variants have multiple battery locations, the location of the auxiliary battery if there is one, location of OBD port and how to open the bonnet on each vehicle.

To access the VARTA partner portal select ‘more details’ below.

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