The Motor Ombudsman has announced that Harwoods Group has successfully extended its Motor Industry Codes of Practice accreditation to all of its South of England-based car franchise locations and accident repair centres.
The agreement sees a further eight Harwoods dealerships commit to the comprehensive Chartered Trading Standards Institute (CTSI)-approved Codes for Service and Repair and Vehicle Sales.
Representing brands such as Aston Martin, Bentley and Jaguar across the counties of Sussex, Kent and Hampshire, they join the Harwoods Audi showrooms in Billingshurst, Portsmouth and Southampton, and Land Rover dealer in Basingstoke, which have been accredited to both Codes since 2016.
In addition, the Harwoods Accident Repair Centres in Crawley and Southampton now adhere to the Service and Repair Code as part of the latest phase of accreditation.
Businesses benefits include individual profile pages on The Motor Ombudsman’s online garage finder, being able to display the trusted Motor Ombudsman and Approved Code logos, having access to the body’s alternative dispute resolution (ADR) service and being able to participate in online training modules on key legislation.
Bill Fennell, chief ombudsman and managing director at The Motor Ombudsman, said: “We are pleased to welcome Harwoods’ full portfolio of car showrooms and Accident Repair Centres to our accredited business network.
“As the leading automotive retail group in the South, we are proud to have them on board.
“It reaffirms the value that the group places in being aligned to the requirements of our Codes of Practice, whilst equally enjoying unlimited access to our team of experts.”
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