A staggering 43 per cent of garages have said that their workshop management system “could be better” while another three per cent claim their system to be “rubbish” in a recent GW reader survey.
Not everyone is dissatisfied though as 53 per cent believe their system is ideal.
When it comes to the system itself, 79 per cent use a specialist digital system compared to 15 per cent who prefer a traditional diary/t-card system and six per cent who do without a management system altogether.
Almost 40 per cent have had the same system for more than five years and, at the other end of the scale, just 13 per cent have switched in the past 12 months…
This article first appeared in GW Views, find the full report here.